Lifelong Learning FAQs

Night view of Pollard Hall

Frequently Asked Questions

Contact Information

The Division of Graduate and Education Programs oversees the Lifelong Learning Institute at Flagler College. Our office is located in Pollard Hall. 

Address

Pollard Hall 
31 Cordova Street 
Office #: P-125, P-127

Contact

904-819-6263
lifelonglearning@flagler.edu

Class Registration

You can find the Lifelong Learning schedule of courses here. Click on Semester Catalog to view all course offerings.

How to Register

You can register for more than one class using the online registration system. Class registration requires a user id & password. Please click here to sign in with or create your ID and password.

If you do not have access to a computer or the internet, please call 904.819.6263 to register.

If you are registered for a course and wish to add another, you may register online or call 904.819.6263 for assistance.

If you need to drop a course before the start date, please email lifelonglearning@flagler.edu or call 904.819.6263 as soon as possible.

Payment

For payment, Flagler College accepts online payment via credit/debit cards and e-checks. Personal checks can be mailed or delivered on the first night of class.

Check

Make check payable to Flagler College.

Enter Lifelong Learning on the memo line.

You can mail checks to:

Flagler College
Attn: Lifelong Learning
74 King Street, St. Augustine, FL 32084

Online Payment

There is a processing fee of 2.75%.

We conduct all our payment services through Cashnet. This system requires access through a pop-up window. If your browser blocks pop-up windows, you may need to enable this feature to ensure proper payment. Do this prior to registering for courses online.

To enable pop-ups on Google Chrome:

  1. Click the Chrome menu on the browser toolbar (three dots in the right-hand corner).
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the "Privacy" section, click the Content settings button.
  5. In the "Pop-ups" section, select "Allow all sites to show pop-ups." (Customize permissions for specific websites by clicking Manage exceptions.

To enable pop-ups on Firefox:

  1. Click the "hamburger" menu icon (top right) to open the Firefox menu.
  2. Click Options.
  3. Click the Content icon located at the top of the window.
  4. Make sure that Block pop-up windows is activated (checkbox).
  5. Click the Exceptions button located to the right of Block pop-up windows.
  6. You will see the Allowed Sites dialog box.
  7. In the Address of web site field, type the site's URL.

Parking Information

Non-Member Parking

Only current members of the Lifelong Learning Institute will receive a temporary pass to park on campus while in class. 

Join the Lifelong Learning Institute

Students who are not members must use public parking. For City of St. Augustine Parking details, Click Here.

Member Parking

For current members of the Lifelong Learning Institute, there is no need to use the parking pass the first day of class, but please place it face up on your dashboard for all remaining classes. Be sure to park in the designated Flagler student parking lots: 

Carrera Street (Lewis dirt lot marked "Commuter Students") after 5pm only, or Valencia Street (behind the Lewis dorm - paved). You may park in spaces marked "Reserved Mon-Fri 7am-6pm." 

Do not park in spaces marked Reserved 24/7 or where a Permit # is indicated. Do not park in the Kenan lot. 

(Click HERE for our parking map).

The Lifelong Learning Institute does everything possible to reasonably accommodate members accessing parking for their classes; however, the college hosts weekend events, so parking may be limited, or spaces may not be available. If that is the case, please use public parking. 

Attending Classes

Location and materials

  • Before class, please check the website for the check-in location. Upon check-in, the staff will provide you with the room number for your class.
  • Online course descriptions include information for recommended textbooks, any required supplies, and additional fees for materials if applicable.

Security

Security is available for building access, escorting to the car, and any additional help.

You can contact Security at 904-819-6200.

Let them know where you are and what assistance you need.

Refunds

Should the Lifelong Learning Institute cancel a course, seminar, or special program, you will be
notified and receive a 100% refund.

To drop and receive a 100% refund for a course, seminar, or special program you have paid for and cannot attend, contact the Lifelong Learning office at least seven (7) days prior to the start date. No refunds will be issued after that deadline.

If there is a waitlist for the course or program for which you have registered, you may contact the Lifelong Learning office at least 48 hours before the first class or event date, AND a learner on the waitlist takes your seat, then you will receive a refund. If a waitlisted learner does not take your seat, then no refund will be issued.

Once your first class has begun, no refunds will be issued.

If you attend the first class or the first hour of a one-session event or seminar and the class or event did not meet your expectations, you may receive a full refund if you notify us within 24 hours of the start time.

If paid by credit card, the amount of the course will be posted back to the card you used for payment. If paid by a paper check, Flagler College will issue a refund paper check.

Thank you for your cooperation.

Questions

Don't hesitate to contact us via phone or email for assistance with our web page, user id/password, course registration, payments, course questions, etc.

Phone: 904-819-6263

Email: LifelongLearning@flagler.edu

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