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Statue of Henry Flagler in front of Ponce de Leon Hall

Additional Information

Some basic tips to use when meeting a person with a disability:

  • A handshake is not for everyone. If you are in doubt, ASK the person with a disability what they would prefer.
  • Speak directly to the person with a disability unless instructed not to.
  • Don’t patronize or talk down to people with disabilities. Treat adults as adults.
  • If you don’t understand what the person is saying, don’t pretend to. Ask for clarification.
  • Do not push, lean on, or hold onto a person’s wheelchair unless the person asks you to. The wheelchair is a part of their personal space.
  • Rearrange your classroom furniture or objects if needed for a person with a disability before the person arrives.
  • Know how to direct someone to accessible restrooms, exits, and water fountains in the building.
  • When meeting a person who is blind, identify yourself and introduce others who may be present. Also, don’t leave without excusing yourself first.
  • When asked to guide someone, never push or pull the person. Offer your arm and allow them to reach for you, then walk slightly ahead. Point out doors, stairs, and curbs as you approach them.
  • Don’t pet or distract a service animal. The dog is responsible for its owner’s safety and is working.
  • When meeting a person who is deaf, let the person take the lead in establishing the communication mode and talk directly to the person even when a sign language interpreter is present. They may also choose to lip-read or write notes.
  • Use the reference “person with a disability” instead of “disabled person.” Individuals with disabilities are people first and should not be defined by their disability.
  • Ask before you help. Don’t assume that people with disabilities always need assistance.
  • If a person with Tourette makes vocalizations during a conversation, simply wait for them to finish, then, calmly continue.

People with disabilities are individuals with families, jobs, hobbies, likes and dislikes, and problems and joys. While the disability is an integral part of who they are, it alone does not define them. Treat all people as individuals.

Statement on Disability-Based Harassment

Flagler College does not tolerate harassment on the basis of disability, including perceived disability. The College is committed to taking immediate action to eliminate such harassment, prevent its recurrence, and address its effects. The College encourages students and staff to work together to prevent disability-based harassment and encourages anyone who believes they have been subjected to such harassment to report the harassment to the Disability Resource Center.

Contact Us

Phillip Pownall | Director of the Disability Resource Center | 904-819-6460