Frequently Asked Questions
Contact Information
The Division of Graduate and Education Programs oversees the Lifelong Learning Institute at Flagler College. Our office is located in Pollard Hall.
Address
Pollard Hall
31 Cordova Street
Office #: P-125, P-127
Contact
904-819-6263
lifelonglearning@flagler.edu
Class Registration
You can find the Lifelong Learning schedule of courses here. Click on Semester Catalog to view all course offerings.
How to Register
You can register for more than one class using the online registration system. Class registration requires a user id & password. Please click here to sign in with or create your ID and password.
If you do not have access to a computer or the internet, please call 904.819.6263 to register.
If you are registered for a course and wish to add another, you may register online or call 904.819.6263 for assistance.
If you need to drop a course before the start date, please email lifelonglearning@flagler.edu or call 904.819.6263 as soon as possible.
Payment
For payment, Flagler College accepts online payment via credit/debit cards and e-checks. Personal checks can be mailed or delivered on the first night of class.
Check
Make check payable to Flagler College.
Enter Lifelong Learning on the memo line.
You can mail checks to:
Flagler College
Attn: Lifelong Learning
74 King Street, St. Augustine, FL 32084
Online Payment
There is a processing fee of 2.75%.
We conduct all our payment services through Cashnet. This system requires access through a pop-up window. If your browser blocks pop-up windows, you may need to enable this feature to ensure proper payment. Do this prior to registering for courses online.
To enable pop-ups on Google Chrome:
- Click the Chrome menu on the browser toolbar (three dots in the right-hand corner).
- Select Settings.
- Click Show advanced settings.
- In the "Privacy" section, click the Content settings button.
- In the "Pop-ups" section, select "Allow all sites to show pop-ups." (Customize permissions for specific websites by clicking Manage exceptions.
To enable pop-ups on Firefox:
- Click the "hamburger" menu icon (top right) to open the Firefox menu.
- Click Options.
- Click the Content icon located at the top of the window.
- Make sure that Block pop-up windows is activated (checkbox).
- Click the Exceptions button located to the right of Block pop-up windows.
- You will see the Allowed Sites dialog box.
- In the Address of web site field, type the site's URL.
Parking Information (updated July 2024)
Only current members of the Lifelong Learning Institute receive a temporary pass to park on campus while attending a class, seminar, or event. By joining as a member, you will have access to a parking pass during courses, seminars, and events in which you are registered.
Join the Lifelong Learning Institute
Non-Members
Students who are not Lifelong Learning Institute members must use public parking. For City of St. Augustine Parking details, Click Here. Not all lots are City of St. Augustine lots; be sure to observe posted times and rates.
Member Parking
Current Lifelong Learning Institute members get their parking passes on the first day of class at check-in. Please know that you must return to your vehicle and place the pass on your dashboard for all classes, including the first class. The designated Flagler parking lots are not open for Lifelong Learning members before 5 p.m.
Please do not park in a designated lot before 5 p.m.
Be sure to park in the designated Flagler student parking lots:
- Lot B-1 (Lewis Dirt Lot): Access the lot marked "Commuter Students" from Carrera Street. You may park here from 5-9 p.m. Do not park in this lot if there is a "Reserved for Event Parking" sign. Lifelong learning makes every effort to alert members if a lot is closed for a campus or private event.
- Lot B (Lewis Paved Lot): Access from Valencia Street. The paved lot is located behind the Lewis dorm. You may park in spaces marked "Reserved Mon-Fri 7 a.m.- 6 p.m." only after 6 p.m. on weekdays (Mon-Fri). You may park in this lot during class on weekends.
Do not park in spaces marked Reserved 24/7 or where a Permit # is indicated. Do not park in the Kenan lot.
The Lifelong Learning Institute does everything possible to reasonably accommodate members' parking needs for classes. However, the college hosts weekend events, so parking may be limited. Please plan accordingly.
Attending Classes
Location and materials
- Before class, please check the website for the check-in location. Upon check-in, the staff will provide you with the room number for your class.
- Online course descriptions include information for recommended textbooks, any required supplies, and additional fees for materials if applicable.
Security
Security is available for building access, escorting to the car, and any additional help.
You can contact Security at 904-819-6200.
Let them know where you are and what assistance you need.
Refunds
Should the Lifelong Learning Institute cancel a course, seminar, or special program, you will be
notified and receive a 100% refund.
To drop and receive a 100% refund for a course, seminar, or special program you have paid for and cannot attend, contact the Lifelong Learning office at least seven (7) days prior to the start date. No refunds will be issued after that deadline.
If there is a waitlist for the course or program for which you have registered, you may contact the Lifelong Learning office at least 48 hours before the first class or event date, AND a learner on the waitlist takes your seat, then you will receive a refund. If a waitlisted learner does not take your seat, then no refund will be issued.
Once your first class has begun, no refunds will be issued.
If you attend the first class or the first hour of a one-session event or seminar and the class or event did not meet your expectations, you may receive a full refund if you notify us within 24 hours of the start time.
If paid by credit card, the amount of the course will be posted back to the card you used for payment. If paid by a paper check, Flagler College will issue a refund paper check.
Thank you for your cooperation.
Questions
Don't hesitate to contact us via phone or email for assistance with our web page, user id/password, course registration, payments, course questions, etc.
Phone: 904-819-6263
Email: LifelongLearning@flagler.edu
Follow us on Social Media
For all our latest updates, check us out on Facebook.